Cancellation
You can ask us to disconnect the Services at any time. The service stays active until the end of the period already paid for, and billing stops from the next billing cycle after your request.
Refunds
- Duplicate or excess payment: refunded in full, or adjusted against your next bill if you prefer.
- Money debited but not received by us (failed transaction): reversed automatically by the bank or payment gateway, usually within 5-7 working days.
- Service not activated: if we cannot activate a paid plan, the full amount is refunded.
- Amounts for a service period that has already been activated and used are not refundable.
Refund timeline
Approved refunds are started within 7 working days and credited to the original payment method (UPI, card or bank account). Your bank may take a further 5-7 working days to show the credit.
How to request a refund
Contact us with your customer ID and the payment reference number.
- Business nameKK CABLE NETWORK
- Addresssri lalith sai ram enclave, gollapudi, andhrapradesh - 521229
- Phone9866674374
- Emailkotagiri69@gmail.com
- Support hoursMonday to Saturday, 9:00 AM to 7:00 PM